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Announcements: Maintaining the Customer Experience

Title

 Maintaining the Customer Experience 

Body
An excellent article from McKinsey about the link between customer service and cost eficiencies has been posted to our Articles archive.

Expires

 31/12/2010 

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Created at 05/12/2008 10:08  by Simon Tepper 
Last modified at 17/05/2010 16:59  by Simon Tepper